What CoreTech support covers
When to contact us, and where to find answers about Ghost itself.
Updated September 30, 2026
Your dashboard is designed so you can run your publication on your own. You should rarely need us. When you do, we're here.
Contact us about
- Your site being down or very slow.
- Domains that won't connect, or SSL problems.
- Newsletters not being delivered.
- Restoring a backup.
- Payouts, invoices and your plan.
- Anything in the CoreTech dashboard that doesn't work as described here.
Best answered elsewhere
- How to use Ghost's editor, members or newsletters: the Ghost help center covers this in depth, and our Ghost Tips have shortcuts.
- Custom theme development and design work.
- Writing, editing or growing your audience.
To reach us, use Support in your dashboard or the contact form. We reply within one business day.
Still need help? Contact the CoreTech team, or open Support in your dashboard.